Gift Vouchers Terms & Conditions

 

General

In the following terms and conditions “me/I/my/the Photographer” shall mean Mauro Arena trading as ‘Mauro Arena Photography’. “The Client” shall be those persons responsible for booking the photography services.

All our usual terms and conditions and policies apply to Gift Vouchers. These terms and conditions will also apply to the purchase and redemption of our Gift Vouchers.

 

The use of gift vouchers fall under the following terms and conditions:

  • Use of your Mauro Arena Photography Gift Voucher constitutes acceptance of our terms and conditions and I therefore recommend you read them carefully. It is your responsibility to check these gift vouchers terms from time to time to ensure you are aware of any changes which may have been made. Mauro Arena Photography Gift Vouchers remain the property of Mauro Arena Photography who maintains the right to cancel the card in its sole discretion in situation where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).

  • All Gift Vouchers are dated and expire 12 months from the date of issue and the session must be booked within this 12 months period. Mauro Arena Photography is under no obligation to honour vouchers that have expired. 

  • Your gift voucher must be presented at the time of booking your photography session (either by email, or by phone picture or in person) to verify that you are the gift voucher holder.

  • Vouchers are not transferable and non-refundable and cannot be exchanged for cash in part or in full.

  • Only one voucher can be used per session.

  • Gift vouchers cannot be used to purchase further gift vouchers.

  • Mauro Arena Photography is not responsible for lost or stolen vouchers and replacement is at the sole discretion of Mauro Arena Photography.

  • The gift voucher will be forfeited if the holder does not attend their session appointment. Rescheduling, and carrying over your gift voucher may be considered where (1) more than 48 hours notice of cancellation is given in writing and (2) if there is a genuine reason beyond your control. Any rescheduling and carrying-over is entirely at discretion of Mauro Arena Photography.

  • Promotions or vouchers may not be used in conjunction with any other offer. You may not sell your gift voucher and it may not be used in sales or promotional activities including giveaways, or prizes in competitions without our prior consent.

  • In the event of unforeseen circumstances (which are deemed to be out of the control of Mauro Arena Photography), Mauro Arena Photography reserves the right to substitute any or all aspects of the service with a suitable alternative to an equivalent value. On some occasions this may involve changing appointment times and dates or move the booking to a partner photographer. The client will be given sufficient notice should this occur.

  • Mauro Arena Photography accepts no liability for the loss or damage of any equipment or personal belongings brought to the session, nor for personal injury of the clients during the session.

  • Mauro Arena Photography reserves the right to these gift vouchers terms and conditions from time to time without prior notice. This does not affect your legal rights.

  • Copyright remains with Mauro Arena Photography.